All products we offer on our website are 100% legal in The Netherlands. Therefore Mycologics ships her products worldwide. However some products we offer might be illegal in your country. It is not possible for us to know all legislation in every country. Till now shipping within the EU, UK, Turkey and Eastern Europe countries never caused any problems by customs what so ever.
We ship all our packages by registered mail. Large packages are delivered by a reliable global carrier. Delivery times vary per country, indicative delivery times are:
2-3 workdays : Germany, France, United Kingdom, Sweden and Switzerland
2-4 workdays : Finland, Norway
3-5 workdays : Spain, Italy, Czech Republic, Hungary, Poland, Slovakia, Slovenia
3-6 workdays : Greece
4-7 workdays : Romania, Bulgaria
6-9 workdays : Turkey
* Displayed delivery times are solely meant as indication, no rights can be derived from it.
We ship our packages on Monday, Tuesday and Wednesday. This is to make sure your package will not spend the weekend in an unconditioned storage depot. When we ship your order, you will receive a tracking number by email, so you can see the whereabouts of your packages and expected delivery time anytime.
Please take into account, it will also take a few days before we receive your payment, by banktransfer or by sending cash in an envelope. Therefore the time between ordering on our website and receiving the order at your door can be more than a week,
Important: please make sure you give us the exact right address including building nr. and/or name as well as apartment numbers, door codes etc….. otherwise we will receive a message from ups and we will have to contact you. This takes a lot of time and may cause delays up to several days it helps if you provide a correct Telephone number….
All packages are discretely packed without company and/or brandnames, only your name and address and a return address on the outside of the package.
For payments, only Euros are accepted the other currencies on our web shop are solely for indicative and informative purposes.
Accepted payment options are:
* Cash in an envelope:
Send your payment along with your order(number) name and delivery address by registered mail to:
If you send us cash in an envelope, please send it with registered/traceable mail. We are not responsible for loss of your payment before it reaches us.
PROCARE RETAIL BV
2391 CE Hazerswoude dorp
For full bank details click here . For our Turkish customers we use our Turkish bank account.
Credit Cards and Paypal is not accepted by the acquirers, due to the nature of our goods.