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  • FDA has granted approval to test... 2019-02-06 18:45:55 The US Food and Drug Administration also known as FDA has granted approval to COMPASS Pathways' trial to test psilocybin in patients with...
  • CBD enriched flowers 2019-01-03 11:54:05 We have something new! We now carry CBD+ seeds. These seeds are specifically designed to grow CBD enriched flowers. Online and in the store you can...
  • MagicTruffles introduces the... 2014-12-11 15:54:19 New! The MagicTruffle Grinder Everyone knows that truffles don’t taste too well and therefore chewing them well can be difficult. The...
  • MagicSeeds @ Cannabis Cup 2014 2014-11-19 08:58:18 MagicSeeds will be present at the Cannabis Cup 2014, which will be held from November 23-27 at the Radion venue in Amsterdam. Here the legendary...
  • New Chills and Thrills website 2014-05-02 12:17:06 Today, Chills and Thrills launched a brandnew website, offering you a new and improved shopping experience. Offering you an integrated shopping...
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If you are dissatisfied with your product for whatever reason, please get in touch with us or the store in which you purchased your product. We kindly ask you to follow the procedure underneath for complaints and returns.

 

You have purchased your product online

When you purchased your product in our web shop, you can contact us directly by sending an email to info@procare.nl. In your e-mail, please clearly state the complaint you have about the product, a photo of the product (if it’s a visible problem), your name and your order number. We will process your email as quickly as possible.

 

You have purchased a product from us at a retail store

We kindly ask you not contact us directly, but contact the store where you bought your product instead. For most products we ask you to bring the original packaging and receipt to verify that the product actually came from us. The retail store will be taking care of your complaint and will consult us if necessary.

 

Returns

We may ask you to return your product to us. In this case, please send your product to the address underneath.  Note: always contact us first at info@procare.nl before returning your product.

Procare

Noorddijk 3

2391 CE, Hazerswoude-Dorp

 

 Questions

Should you have any questions about our policy for complaints and returns, please do not hesitate to contact us at info@procare.nl.


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